Privacy Policy
Last updated: 2026-03-03
This Privacy Policy explains how ITBART Models (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from itbart.eu (the “Store”). If you have questions, contact us at shop@itbart.eu.
1. Data controller
The data controller is the store operator of itbart.eu.
Contact email: shop@itbart.eu.
2. What data we collect
Depending on how you use the Store, we may collect:
- Identity & contact data: name, billing/shipping address, email, phone number.
- Order data: purchased items, order history, delivery method, invoices/receipts.
- Payment data: we do not store full card details. Payments are processed by payment providers (e.g., PayPal/Stripe) who may collect payment-related data.
- Technical data: IP address, device/browser information, cookies, and basic usage data for security and analytics.
3. Why we process your data (legal basis)
We process personal data to:
- Fulfil your order (contract performance): process orders, payments, delivery, returns, refunds.
- Customer support (legitimate interest/contract): respond to inquiries and handle complaints.
- Legal obligations: accounting and tax compliance.
- Security & fraud prevention (legitimate interest): protect the Store and users.
- Marketing communications (consent): only if you explicitly subscribe (e.g., newsletter).
4. Who we share your data with
We share data only as necessary with:
- Shipping carriers (to deliver your order).
- Payment providers (to process payments).
- Hosting/IT providers (to operate the Store).
- Accounting/tax advisors (if required for compliance).We do not sell your personal data.
5. International transfers
If a service provider processes data outside the European Economic Area, we use appropriate safeguards (such as standard contractual clauses) where applicable.
6. Data retention
We keep personal data only as long as necessary:
- Order and accounting records are stored for the period required by law.
- Support correspondence is stored as needed to resolve issues.
- Technical logs are retained for security and troubleshooting.
7. Your rights (GDPR)
If you are in the EU/EEA, you have the right to:
- access your data,
- rectify inaccurate data,
- request deletion (where applicable),
- restrict or object to processing (where applicable),
- data portability,
- withdraw consent at any time (for consent-based processing),
- lodge a complaint with a supervisory authority.
To exercise your rights, email shop@itbart.eu.
8. Cookies
We use cookies to operate the Store, including:
- necessary cookies (e.g., cart/session, security),
- functional cookies (preferences),
- analytics cookies (only if enabled),
- payment-related cookies (from payment providers during checkout).
You can control cookies via your browser settings. Disabling some cookies may affect Store functionality.
9. Security
We apply reasonable technical and organizational measures to protect personal data. However, no online service can be 100% secure.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes.